Many small and medium-sized businesses set annual sales targets but struggle to manage the sales process consistently enough to achieve them. Whether you are a business owner, founder, sales manager, or salesperson, understanding how to manage your sales pipeline, activity levels, and follow-up discipline is what ultimately determines performance. The goal isn’t usually the problem.

In a recent LinkedIn post, I spoke about the familiar conversations I have with SME business owners each year — the hopeful “next year is going to be our year!” Without fail, I ask:Why? What will you do differently to create a different result?This blog is the follow-through:
 What does “doing something different” actually look […]